Shipping & Picking up

When ordering your order you have the option between two shipping methods:

Send by parcel post

If you have opted for shipping by parcel post during the payment process, your package will be sent via PostNL. Shipping costs are attached to this. After your order has been completed and paid for, you will receive a confirmation by e-mail. Your order will be prepared and shipped within 1 - 2 business days from the Netherlands. Depending on your specified shipping address, the shipping period changes (approximately 3 - 6 business days). We send your order with a "Track & Trace" code that you receive on the day of shipment and with which your package can be tracked.

Note: No flower bulbs will be sent between 17 May and 21 September and between 20 December and 6 January. You place a pre-order during this period. After this period, the shipping period may be slightly longer than normal.

Pick up at Fluwel

You can indicate during the payment process that you want to pick up your order (free of charge) from our company in Burgerbrug (the Netherlands). After your order has been completed and paid, you will receive a confirmation by e-mail. As soon as your order is ready to be picked up at Fluwel, we will contact you by e-mail. Pick up is only possible on workdays between 8 AM and 5 PM.